When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web/screen pages that you view, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
When you visit the App, we automatically collect certain information about your device, including information about your device type. Additionally, as you use the App, we collect detailed information about how you interact with the App, including video of the app usage through anonymous, advanced user analytics for the only purpose of improving the user interface and experience. We refer to this automatically-collected information as “Usage Analytics Information.”. “Usage Analytics Information” is kept in an anonymous way and not linked to your specific device.
We use the Device Information that we collect soley to improve the quality and user experience of the app. We do not share the information with a third party.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site/App), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site/App, we will maintain your Order Information for our records unless and until you ask us to delete this information..
SmartCookie allows all users to delete all the data (excluding anonymous analytics) that we stored in our database by using the feature “Delete the family” in the app settings.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below: